Customer Service

"Why Us"

"We don't give excuses, we get results."
John Massey - 27/9/2012


Premium CSS Template

Before embarking on any project we meet with our client and complete an initial analysis to ensure that we understand their objectives and aspirations for the opportunity at hand.
--- We don’t give excuses, we get results ---


Our past is a rich source of inspiration. While many of our traditions have stood the test of time, we are always looking for new ways to meet the challenges of tomorrow.

YESSAM Pty Ltd,
is committed to providing you with the best customer service and support, with commitment to always provide its customers with the highest standards of customer service.


At YESSAM Pty Ltd, we promise to..

  • Listen to customer requests and take immediate action to assist them.
  • Keep customers informed of any delays in service.
  • Greet all customers in professional and courteous manner.
  • Inform customers on what to expect and normal process time.
  • Respond to website requests and questions by the end of the business day.
  • Respond to job applicants within 24 hours and inform them of process time and when they can expect completion of process.
  • Finish all interactions with customers in professional and courteous manner.

Culture

We believe that the satisfaction and motivation of our staff is an integral part of the success of our business. We want our work environment to promote self-development, positivity and security.
We define our culture as follows:

  • Professional…
  • Innovative…
  • Friendly…
  • Trustworthy…
  • Adaptable…
  • Ethical…